RoomSketcher chooses Zendesk to power our Customer Services
Hi guys! Just wanted to give a shoutout to all our great subscribers – without you RoomSketcher just wouldn’t be around! We’re seeing an amazing growth in the number of new users and we’re so happy to see that you’re all having fun creating unique home design and floor plan projects!
Every day we get support and service requests from you guys, and the Customer Service Team does their best to answer them all. To handle the increasing volume of request thanks to all the new users, we’ve decided to go with Zendesk to power our all new Ticket Desk. We launched last Wednesday, and we’ve already responded to loads of requests using the new system.
We hope those of you who have received response through our new system like it, and that it will provide an all around better customer experience for you! So keep sending those requests in, just email firstname.lastname@example.org – we love to help you out and will respond as fast as we can.